Refund Policy
Thank you for shopping with Trendlinkz.com! We are committed to providing excellent service and high-quality products to our customers. If you are not completely satisfied with your purchase, we are here to help!
Here are some key elements that might be included in a typical refund policy:
Eligibility for Refunds
- Physical Products: You can request a refund within 30 days from the date of purchase if the product is unused, unopened, and in its original packaging.
- Digital Products: Due to the nature of digital goods, refunds are not typically provided once the product has been downloaded or accessed. However, if there is a technical issue with the download or content, please contact our support team for assistance.
- Services: For any subscription-based services or ongoing products, you may request a refund within 7 days of purchase, provided no service has been rendered or used during this period.
. How to Request a Refund
To request a refund, please contact our customer support team at support@trendlinkz.com with the following information:
- Order number
- Reason for the refund request
- Proof of purchase (e.g., order confirmation)
Conditions for Refund
- The product must be in new, unused condition with all original packaging intact.
- For damaged or defective products, you must notify us within 7 days of receiving the item, and we will process your refund or replacement accordingly.
Condition of the Product/Service:
Many businesses specify that the product must be returned in its original condition, including packaging, tags, and accessories.
Refund Process:
Once your refund request is approved, we will initiate the refund to the original payment method within 7-10 business days. Please note that the processing time may vary depending on your bank or payment provider.
Exceptions:
The following products and services are not eligible for a refund:
- Sale or discounted items (unless defective).
- Gift cards, vouchers, or any other non-refundable products.
- Customized or personalized items, unless damaged or defective.
Return Shipping
If you are returning a physical product, you will be responsible for return shipping costs unless the product is defective or damaged. We recommend using a trackable shipping service to return your items to ensure they arrive safely.
Restocking Fees:
In some cases, businesses charge a restocking fee for returned items.